Warranty
Our warranty, your peace of mind.
Every LivingBright mirror is carefully made and thoroughly inspected before it arrives at your home. If something is still not to your satisfaction, we are here to help.
These warranty terms are in addition to your statutory rights as a consumer. Are you unsure whether your situation is covered by the warranty? Please feel free to contact us; we’ll be happy to help.
Warranty period
All LivingBright mirrors come with a 2-year manufacturer's warranty from the date of purchase. This warranty covers material and manufacturing defects that occur during normal household use of the product.
What is covered by the warranty
- Defective or failing LED lighting
- Malfunctions in the touch controls or dimming function
- Problems with the power supply or charging
- Manufacturing defects in the mirror, frame, or base
What is not covered by the warranty
- Damage caused by misuse, drops, or impacts
- Exposure to excessive moisture or liquids
- Self-performed repairs or modifications
- Normal wear and tear from daily use
Submit a warranty claim
Contact us through our contact page with your order number, a clear description of the problem and, if possible, a photo or short video. Our team will review your request within a few business days and work with you to find the best solution.
Repair or replacement
If your problem is covered by the warranty, we will repair or replace the product free of charge. If a part is no longer in stock, we will offer an equivalent alternative or a suitable solution.